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To be the most admired insurance company that enables the continued progress of customers by being responsive to their needs.
HDFC ERGO General Insurance Company Limited was promoted by erstwhile Housing Development Finance Corporation Ltd. (HDFC), India’s premier Housing Finance Institution and ERGO International AG, the primary insurance entity of Munich Re Group. Consequent to the implementation of the Scheme of Amalgamation of HDFC with and into HDFC Bank Limited, one of India’s leading private sector bank (Bank), the Company has become a subsidiary of the Bank. The Company offers complete range of general insurance products ranging from motor, health, travel, home and personal accident in the retail space and products like property, marine and liability insurance in the corporate space. With a network of branches spread across wide distribution network and a 24x7 support team, the Company has been offering seamless customer service and innovative products to its customers.
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Assigned ‘iAAA’rating by ICRA indicating its highest claim paying ability.
ISO certification for our claim services, policy issuance, customer servicing and standardization and uniformity of Information Security processes being followed across all branches & locations.
To make our vision a reality, we are committed to sow the SEED of our values and nurture it daily. Our ethical approach & high levels of integrity enable us to 'continue the tradition of trust' we have inherited from our parent company HDFC Ltd.
We ensure that it reflects in every task we perform, every decision we take. It helps us to work as a team towards creating and sustaining value for all our stakeholders, namely Customers, Business Partners, Re-insurers, Share-holders and most importantly, Employees.
Sensitivity
We will build our business on empathy and an inherent understanding of both our internal and external customer’s needs.
Excellence
We will always strive to offer innovative products and services and endeavour to set new benchmarks to do things better each time.
We will build our business on empathy and an inherent understanding of both our internal and external customers’ needs.
We will always strive to offer innovative products and services and endeavour to set new benchmarks to do things better each time.
We will honour our commitments and be transparent in our dealings with all our stakeholders.
We will be pro-active with a "can do" approach.
Mr. Keki M. Mistry (DIN: 00008886) is the Non- Executive Chairman of the Company. . He is a fellow of The Institute of Chartered Accountants of India. He joined Housing Development Finance Corporation Limited (HDFC) in 1981 and was appointed as the Executive Director in 1993, as the Deputy Managing Director in 1999 and as the Managing Director in 2000. He was re-designated as the Vice Chairman & Managing Director of HDFC in October 2007 and as the Vice Chairman & Chief Executive Officer with effect from January 1, 2010. He is currently the Chairman of CII National Council on Corporate Governance and a member of Primary Markets Advisory Committee set up by the Securities and Exchange Board of India (SEBI). He was also a member of the Committee of Corporate Governance set up by SEBI.
Ms. Renu Sud Karnad (DIN: 00008064) is a Non- Executive Director of the Company. Ms. Karnad is the Managing Director of Housing Development Finance Corporation Limited (HDFC). She holds a Master’s degree in Economics from the University of Delhi and a Bachelor’s degree in law from the University of Mumbai. She is a Parvin Fellow – Woodrow Wilson School of Public and International Affairs, Princeton University, U.S.A. She joined HDFC in 1978 and was appointed as the Executive Director in 2000, re-designated as the Joint Managing Director of HDFC in October 2007. Ms. Karnad has been the Managing Director of HDFC w.e.f. January 1, 2010. Ms. Karnad is currently the President of the International Union for Housing Finance (IUHF), an association of global housing finance firms.
Mr. Bernhard Steinruecke (DIN: 01122939) was the Director General of Indo-German Chamber of Commerce from 2003 till 2021. He studied Law and Economics in Vienna, Bonn, Geneva and Heidelberg and has a Law Degree from the University of Heidelberg in 1980 (Honours Degree) and passed his Bar exam at the High Court of Hamburg in 1983. Mr. Steinruecke was the former Co-CEO of Deutsche Bank India and Co-Owner and Speaker of the Board of ABC Privatkunden-Bank, Berlin. Mr. Steinruecke was appointed as an Independent Director of the Company for a period of 5 years w.e.f. September 9, 2016 and was re-appointed as an Independent Director for another term of 5 consecutive years w.e.f September 9, 2021
Mr. Mehernosh B. Kapadia (DIN: 00046612) holds a Master’s degree in Commerce (Honours) and is a Member of The Institute of Chartered Accountants of India and The Institute of Company Secretaries of India. Most of his corporate career of 34 years has been with GlaxoSmithKline Pharmaceuticals Limited (GSK) where he has worked for over 27 years. He retired as the Senior Executive Director and Chief Financial Officer of GSK w.e.f. December 1, 2014. Over the years, he has been responsible for an extensive range of finance and company secretarial matters. He has also held management responsibility for other functions during his tenure with GSK, including Investor Relations, Legal and Compliance, Corporate Affairs, Corporate Communications, Administration and Information Technology, and held the position of Company Secretary for many years. Mr. Kapadia was appointed as an Independent Director of the Company for a period of 5 years w.e.f. September 9, 2016 and was re-appointed as an Independent Director for another term of 5 consecutive years w.e.f September 9, 2021.
Mr. Arvind Mahajan (DIN: 07553144) is an Independent Director of the Company. He is a graduate (B.Com. Hons) from Shriram College of Commerce, Delhi University and has a Post Graduate Diploma in Management from IIM, Ahmedabad.
Mr. Mahajan has more than 35 years’ experience in management consulting and industry. His management consulting experience includes more than 22 years as partner with AF Ferguson & Co, Price Waterhouse Coopers, IBM Global Business Services and most recently with KPMG. His industry experience was with Procter and Gamble in financial management and management reporting.
Mr. Mahajan was appointed as an Independent Director of the Company for a second term of period of 5 years w.e.f November 14, 2016 and was re-appointed as an Independent Director for another term of 5 consecutive years w.e.f November 14, 2021
Mr. Ameet P. Hariani (DIN:00087866) has over 35 years of experience advising clients on corporate and commercial law, mergers and acquisitions, real estate and real estate finance transactions. He has represented large organizations in international real estate transactions, arbitrations and prominent litigations. He was a partner at Ambubhai and Diwanji, Mumbai, Andersen Legal India, Mumbai and the founder and managing partner of Hariani &Co..He has now transitioned to practising as a senior legal counsel doing strategic legal advisory work. He also acts as an arbitrator.He holds Law degree from Government Law College, Mumbai and Masters in Law degree from the University of Mumbai. He is a Solicitor enrolled with the Bombay Incorporated Law Society and the Law Society of England and Wales. He is also a member of the Law Society of Singapore, the Bar Council of Maharashtra and the Bombay Bar Association. Mr. Hariani was appointed as an Independent Director of the Company for a period of 5 years w.e.f July 16, 2018.
Mr. Sanjib Chaudhuri (DIN: 09565962) has a rich experience of over forty years in the Indian non-life insurance and reinsurance industry. He was with National Insurance Company Limited from 1979 to 1997 and Chief Representative, India, for the Munich Reinsurance Company from 1997 to 2014. From 2015 to 2018, he served as a member of the Executive Committee, General Insurance Council, nominated by IRDAI as policyholders' representative. Mr. Chaudhuri is also a member of Health Insurance Forum, IRDAI, nominated by IRDAI as consumer representative, since 2018 and was member of Committee, formed by IRDAI, to recommend amendments to the regulations regarding reinsurance, investment, FRBs and Lloyd’s India.
Dr. Rajgopal Thirumalai (DIN:02253615) is a qualified health care professional with more than three decades of experience in preventive medicine, public health, occupational health and health & hospital administration and in dealing with health insurance products, brokers and providers. He has around thirty years of experience with Unilever Group, the last position being Vice President, Global Medical and Occupational Health of Unilever Plc responsible for providing strategic inputs and leadership in comprehensive health care, including pandemic management, global health insurance, medical and occupational health services (physical and mental well-being), for over 155,000 employees worldwide. Dr. Rajgopal represented Unilever as a member of the Leadership Board of the Workplace Wellness Alliance of the World Economic Forum. It was under his leadership that Unilever won the Global Healthy Workplace Award in 2016. He was also the Independent Director at Apollo Hospitals Enterprise Limited and Apollo Super Speciality Hospitals Ltd from August 2017 to March 2021. He also served as the COO for Breach Candy Hospital, Mumbai from April 2021 to March 2022. Dr. Rajgopal was awarded the Dr B C Roy National Award (Medical field), which was bestowed by the President of India in 2016.
Mr. Vinay Sanghi (DIN: 00309085) has more than three decades of experience in the auto industry. Mr. Sanghi is the founder and Chairman of CarTrade Tech and has been instrumental in establishing market leadership and effecting consolidation in the space by acquiring CarWale, BikeWale, Adroit Auto and Shriram Automall. Prior to this he was the CEO of Mahindra First Choice Wheels Limited, and was instrumental in it becoming one of India’s leading companies in used-car segment. He is also a partner in the Sah and Sanghi group of companies.
Mr. Edward Ler (DIN: 10426805) is a Non-Executive Director of the Company. He graduated with a Bachelor of Arts (with Distinction) in Risk Management at the Glasgow Caledonian University in UK and holds the Chartered Insurer designation from The Chartered Insurance Institute, U.K. He is currently the Chief Underwriting Officer and a Member of the Board of Management of ERGO Group AG (“ERGO”), responsible for ERGO’s Consumer Insurance Portfolios and Commercial Property/Casualty Portfolios, Global Competence Centres for Life, Health and Travel, Property/Casualty Product Management, Claims and Reinsurance.
Dr. Willmes (DIN: 08876420) is a Non Executive Director of the Company. He has studied Business Administration at the University of Cologne. Dr. Willmes has done MBA from Eastern Illinois University, USA. Dr.Willmes is currently the Chairman of the Board of Management and Chief Operating Officer at ERGO International AG.
Mr. Samir H. Shah (DIN: 08114828) is a Fellow member of The Institute of Chartered Accountants of India (FCA), an Associate member of The Institute of Company Secretaries of India (ACS) and The Institute of Cost Accountants of India (ACMA). He joined the Company in 2006 and has about 31 years of work experience, of which over 15years in the General Insurance sector. Mr. Shah was appointed as the Executive Director & CFO of the Company for a period of 5 years with effect from June 1, 2018 and is currently responsible for Finance, Accounts, Tax, Secretarial, Legal & Compliance, Risk Management, Internal Audit functions of the Company.
Mr. Anuj Tyagi (DIN: 07505313) joined HDFC ERGO in 2008 to head the commercial business department and since then has served all the front end and back end functions spanning across business, underwriting, reinsurance, technology and people functions. Mr. Anuj has been a member of the Board of Management since 2016 and has been appointed as the Managing Director & CEO of the Company effective July 1, 2024. Mr. Anuj has worked in banking and insurance services for over 26 years with leading financial institutions and insurance groups in the country.
Mr. Anuj is passionate about increasing availability of insurance to every citizen of the country to create a financial safety net and at the same time he is passionately working to bring in digital technology in every aspect of business/life to create efficiencies and more importantly to create a differentiating experience to the people associated.
