We created policies to make sure eBay is a safe place to buy and sell. If you have a problem with a seller because they’re not following our policies, let us know and we’ll look into it.
If your issue is that an item arrived faulty, damaged, different from the listing description, or didn’t arrive at all, don’t report the seller to us—use one of the buttons below instead:
If you spotted an item that shouldn’t be listed on eBay, you don’t have to report the seller; just let us know by reporting the item
This is not an exhaustive list; you’ll find all of our policies here.
You don’t need to report the seller to us if you bought an item and then received a message from us saying that the listing was removed. To get your money back, you need to either let us know that you have not received your item or open a return if the item did arrive.
We take all reports seriously, but please make sure your claims are accurate. Learn more about false reporting of policy violations.